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All the answers

Frequently asked questions

The short version of everything members ask most.

The essentials

Quick answers

Are the free minutes really free?

Yes. New members receive 3 free chat minutes, no payment details required. You only ever pay if you choose to continue after they run out.

How does the $50 bonus credit work?

Your first credit purchase is matched with $50 in free bonus credit, once per member. Bonus credit pays for reading time like normal credit, has no cash value and cannot be refunded; readers are not compensated for bonus minutes.

Is my reading private?

Completely. You chat under a screen name, and transcripts are automatically deleted 48 hours after your reading.

Are the psychics' names their real names?

Readers work under a chosen profile name to protect their privacy, and we are upfront about that. Behind every profile is a real, personally screened human being; chats are never run by AI.

What does a reading cost?

$1.99 per minute. The first paid minute is charged in full, after that you are billed per second. No subscriptions, no auto-renewal, no hidden fees.

How are readers screened?

Every reader is personally reviewed on skill, working style and integrity before joining, and our conduct rules (no guarantees, no fear tactics, no off-platform contact) are enforced with removal.

Can a psychic predict my future with certainty?

No honest reader claims that. Our psychics share impressions and possibilities, never guarantees.

What are Star Points and the daily wheel?

Loyalty points you earn automatically with every reading and the free daily wheel spin. Spend them on free minutes and partner discounts; they never expire.